# Phone Tracking (to boost Call Rail etc)

Overview
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The Phone Tracking feature allows you to track all phone number clicks (tel: links) on your website along with UTM parameters and other tracking data. This helps you understand which marketing campaigns are driving phone calls to your business.

Installation
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The feature is automatically installed as part of the HandL UTM Grabber premium version. The necessary database table is created automatically when the plugin is activated.

Configuration
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-   Navigate to WordPress Admin → UTM → Phone Tracking

2\. Check the "Enable Phone Tracking" checkbox

-   Click "Save Changes"

[![](https://docs.utmgrabber.com/uploads/images/gallery/2025-02/scaled-1680-/image-1740427860517.png)](https://docs.utmgrabber.com/uploads/images/gallery/2025-02/image-1740427860517.png)

Features
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### Phone Click Tracking

-   Automatically tracks clicks on any phone number link (tel:) across your website

-   Captures all UTM parameters and tracking data at the time of click

-   Records timestamp and phone number for each click

-   Works with any phone number format using tel: protocol

### Reporting Interface

-   View all phone clicks in a tabulated format

-   See key UTM parameters (source, medium, campaign)

-   View original referrer information

-   Access detailed tracking data for each click

[![](https://docs.utmgrabber.com/uploads/images/gallery/2025-02/scaled-1680-/image-1740447795137.png)](https://docs.utmgrabber.com/uploads/images/gallery/2025-02/image-1740447795137.png)

### Search and Filter

-   Search by phone number

-   Filter by date range

-   Results update in real-time

-   Pagination for large datasets

### Data Export

-   Export all tracking data to CSV

-   Includes timestamp, phone number, and all tracking parameters

-   Compatible with spreadsheet software

### Data Management

-   Clear all tracking data with one click

-   Confirmation prompt before deletion

-   Maintains data integrity with proper database operations

Technical Details
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### Tracked Parameters

-   UTM Source

-   UTM Medium

-   UTM Campaign

-   Original Referrer

-   Landing Page

-   All other UTM parameters

-   Custom tracking parameters


Usage Tips
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-   Enable the feature before starting any phone campaign

-   Use tel: links for all phone numbers you want to track

3\. Export data regularly for backup and analysis

-   Clear old data periodically to maintain performance

-   Use date filters for campaign-specific analysis


Troubleshooting
---------------

If phone clicks aren't being tracked:

-   Verify the feature is enabled

-   Ensure phone numbers use tel: protocol

-   Check browser console for JavaScript errors

-   Verify WordPress AJAX URL is accessible

-   Confirm user permissions are correct

Best Practices
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-   Use consistent phone number formats

-   Implement regular data exports

-   Clean up old data periodically

-   Monitor tracking data size

-   Use UTM parameters consistently for better analysis

Support
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For additional support or feature requests, contact HandL UTM Grabber support team through the official channels.