# Troubleshooting Consent and UTM Capture

## UTM attribution overview

Troubleshooting guide for CookieYes GDPR Cookie Consent UTM Tracking Integration. Fix common issues when UTM Grabber attribution is blocked or delayed by cookie consent.

### Common issues

- **UTMs not capturing after consent:** Reload the page after accepting cookies, or visit with UTM params after consent is granted
- **Partial consent:** UTM Grabber typically requires marketing/statistics consent. Functional-only consent may not be enough
- **Cached pages:** Clear cache plugins (WP Rocket, LiteSpeed) after changing consent settings
- **Multiple consent plugins:** Disable duplicate cookie plugins. Only one should manage consent

Main setup guide: [How to wait for consent before UTM Grabber collects the data](https://docs.utmgrabber.com/books/gdpr-cookie-consent-cookieyes-cookie-law-info/page/how-to-wait-for-consent-before-utm-grabber-collects-the-data)

GDPR overview: [GDPR Implementation Guide](https://docs.utmgrabber.com/books/102-getting-started-for-handl-utm-grabber-v3/page/gdpr-implementation-guide-for-handl-utm-grabber-plugin)