# Real Cookie Banner UTM Tracking Integration

Use HandL UTM Grabber with Real Cookie Banner to respect GDPR and ePrivacy consent while preserving UTM parameters and attribution for compliant tracking.

# UTM Grabber for Real Cookie Banner

## UTM attribution overview

This guide explains UTM Grabber for Real Cookie Banner. It helps you respect consent choices while preserving UTM parameters for compliant WordPress attribution and keep the marketing context needed for accurate reporting across forms, bookings, signups, and sales.

By default, UTM Grabber collects tracking data regardless of the Real Cookie Banner consent decision. To make UTM Grabber wait for consent from Real Cookie Banner, complete the two steps below.

#### 1. Turn on the Real Cookie Banner integration in UTM Grabber

Go to **UTM > GDPR**. Under **Consent Plugin Integrations**, turn on **Real Cookie Banner** and click **Save Changes**. The toggle shows the edition you use, **Real Cookie Banner (Free)** or **Real Cookie Banner (Pro)**. Both work the same way.

[![UTM GDPR Real Cookie Banner toggle](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/scaled-1680-/g8Iutm-gdpr-real-cookie-banner-toggle.png)](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/g8Iutm-gdpr-real-cookie-banner-toggle.png)

#### 2. Add a UTM Grabber service in Real Cookie Banner

Go to **Cookies > Services (Cookies)**, open the group you want to use, click **Add service** and choose **Create from scratch**.

[![Add service Create from scratch](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/scaled-1680-/i55add-service-create-from-scratch.png)](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/i55add-service-create-from-scratch.png)

#### 3. Name the service UTM Grabber and choose its group

Set the **Name** to exactly **UTM Grabber**. UTM Grabber finds its service by this name, so do not use a different name.

Choose the **Group**. Here we used **Essential**.

[![UTM Grabber service Essential group](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/scaled-1680-/vtKutm-grabber-service-essential-group.png)](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/vtKutm-grabber-service-essential-group.png)

The group decides when UTM Grabber starts tracking:

- **Essential:** tracking starts as soon as the visitor makes a choice in the cookie banner.
- **Marketing:** tracking starts only when the visitor accepts the UTM Grabber service.

[![UTM Grabber service Marketing group](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/scaled-1680-/2FTutm-grabber-service-marketing-group.png)](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/2FTutm-grabber-service-marketing-group.png)

#### 4. Complete the required fields and save

Real Cookie Banner also asks for:

- **Provider:** your company name, or turn on the website operator option.
- **Privacy policy of the provider:** the link to your privacy policy.
- **Technical cookie information:** at least one cookie. You can find every UTM Grabber cookie in the **Cookie Declaration** card under **UTM > GDPR**.

Click **Save**.

[![UTM Grabber service saved](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/scaled-1680-/CO1utm-grabber-service-saved.png)](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/CO1utm-grabber-service-saved.png)

#### 5. Check the cookie banner

Open your website in a private window. The cookie banner now lists UTM Grabber.

[![Cookie banner with UTM Grabber](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/scaled-1680-/YI3cookie-banner-with-utm-grabber.png)](https://docs.utmgrabber.com/uploads/images/gallery/2026-10/YI3cookie-banner-with-utm-grabber.png)

Your setup is done. UTM Grabber now waits for consent from Real Cookie Banner before it collects data.

# Troubleshooting Consent and UTM Capture

## UTM attribution overview

Troubleshooting guide for Real Cookie Banner UTM Tracking Integration. Fix common issues when UTM Grabber attribution is blocked or delayed by cookie consent.

### Common issues

- **UTMs not capturing after consent:** Reload the page after accepting cookies, or visit with UTM params after consent is granted
- **Partial consent:** UTM Grabber typically requires marketing/statistics consent. Functional-only consent may not be enough
- **Cached pages:** Clear cache plugins (WP Rocket, LiteSpeed) after changing consent settings
- **Multiple consent plugins:** Disable duplicate cookie plugins. Only one should manage consent

Main setup guide: [UTM Grabber for Real Cookie Banner](https://docs.utmgrabber.com/books/real-cookie-banner-gdpr-dsgvo-eprivacy-cookie-consent/page/utm-grabber-for-real-cookie-banner)

GDPR overview: [GDPR Implementation Guide](https://docs.utmgrabber.com/books/102-getting-started-for-handl-utm-grabber-v3/page/gdpr-implementation-guide-for-handl-utm-grabber-plugin)