Phone Tracking (to boost Call Rail etc)

Overview

The Phone Tracking feature allows you to track all phone number clicks (tel: links) on your website along with UTM parameters and other tracking data. This helps you understand which marketing campaigns are driving phone calls to your business.

Installation

The feature is automatically installed as part of the HandL UTM Grabber premium version. The necessary database table is created automatically when the plugin is activated.

Configuration

• Navigate to WordPress Admin → UTM → Phone Tracking

2. Check the "Enable Phone Tracking" checkbox

• Click "Save Changes"

Features

Phone Click Tracking

• Automatically tracks clicks on any phone number link (tel:) across your website

• Captures all UTM parameters and tracking data at the time of click

• Records timestamp and phone number for each click

• Works with any phone number format using tel: protocol

Reporting Interface

• View all phone clicks in a tabulated format

• See key UTM parameters (source, medium, campaign)

• View original referrer information

• Access detailed tracking data for each click

Search and Filter

• Search by phone number

• Filter by date range

• Results update in real-time

• Pagination for large datasets

Data Export

• Export all tracking data to CSV

• Includes timestamp, phone number, and all tracking parameters

• Compatible with spreadsheet software

Data Management

• Clear all tracking data with one click

• Confirmation prompt before deletion

• Maintains data integrity with proper database operations

Technical Details

Tracked Parameters

• UTM Source

• UTM Medium

• UTM Campaign

• Original Referrer

• Landing Page

• All other UTM parameters

• Custom tracking parameters

Usage Tips

• Enable the feature before starting any phone campaign

• Use tel: links for all phone numbers you want to track

3. Export data regularly for backup and analysis

• Clear old data periodically to maintain performance

• Use date filters for campaign-specific analysis

Troubleshooting

If phone clicks aren't being tracked:

• Verify the feature is enabled

• Ensure phone numbers use tel: protocol

• Check browser console for JavaScript errors

• Verify WordPress AJAX URL is accessible

• Confirm user permissions are correct

Best Practices

• Use consistent phone number formats

• Implement regular data exports

• Clean up old data periodically

• Monitor tracking data size

• Use UTM parameters consistently for better analysis

Support

For additional support or feature requests, contact HandL UTM Grabber support team through the official channels.